The client provides end-to-end payments acceptance services for Merchants through both online and offline channels.
CloudHedge was responsible for their infrastructure management, ensuring better management of all the resources hosted on AWS, DC, and DR, which includes EC2 Instances, Network Devices, S3 storage, API Gateways, Databases, etc., software deployments, and round-the-clock monitoring of their services.
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Benefits Achieved
Cost Management
Achieved a reduction in monthly infrastructure expenses.
Avoided unnecessary surprises in costs due to proactive resource management.
Monitoring and Alerting
Established a Centralized Monitoring system.
Proactively notified clients of failures or application issues.
Infrastructure and
Software Tracking
Implemented the JIRA ticketing system for improving service levels.
Ensured effective tracking of infrastructure and software deployments.
Enhanced Automated Deployment
Setup ongoing process for resource monitoring & utilization improvements for cost control.
Implemented automated software deployment through CI/CD for improved agility.